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Need help with your Android smartphone or tablet? Look no further than Smart Tutor! This app provides remote assistance for diagnosing your device, improving performance, and answering any questions you may have. With services ranging from menu navigation to software upgrades, Smart Tutor is the go-to solution for Android users. Easily connect with a tech expert, receive safe and reliable support without compromising your privacy, and take advantage of convenient features like screen sharing and chatting. Download Smart Tutor now and experience hassle-free troubleshooting for your Android device.
- Remote Assistance
Receive instant help and guidance for your Android device from a tech expert, all done remotely without the hassle of going to a physical store.
- Safe & Secure
Rest assured that your personal data remains confidential as "Smart Tutor" has built-in features that prevent access to sensitive information on your device.
- Convenient Features
Benefit from screen sharing, chatting, screen lock, and application lock functions to optimize your tech support experience.
- Is my data safe?
Yes, "Smart Tutor" ensures the protection of your personal information and restricts access to sensitive apps.
- Does it work on all Android devices?
It is compatible with Android OS version 6 and above, but not with Google Experience Devices like the Galaxy Nexus.
- Are there any additional charges for using it?
Using a 3G/4G connection may incur charges based on your network data plan, so make sure to check for available Wi-Fi for complimentary support.
With "Smart Tutor," users can easily receive remote assistance for their Android devices in a safe and secure manner. This convenient tool offers a range of helpful features to enhance the tech support experience, making it a must-have for Android users seeking quick and reliable assistance. Download "Smart Tutor" now for efficient and effective solutions to your device-related issues.
File size： 15.17 M Latest Version： 1.0
Requirements： Android Language： English
Votes： 218 Package ID： com.rsupport.rs.activity.rsupport.aas2
Developer： Samsung Electronics Co., Ltd.
Comment
Glenn Ortman
My device is a factory unlocked S20FE. I have spent days trying to get Visual Voicemail to work. Today we wasted another hour of time trying to make a factory app work properly with a well known mobile service provider. Nothing can be done, nothing is wrong with the phone, it is just what it is. I am astonished at how useless giving you full access to my phone was... watching your advocate search the internet and do all the steps I had already done 3 times previously was icing on the cake.
2025-06-09 12:14:26
Goldfish
Samsung support had no idea what he was doin. Irreparable damage! I had an issue with my phone app; and he deleted my bosses number, erased my browsing history so I lost contact in the chat I was using with him, and would not let me get back to this app to ask what he was doing. He disconnected me after repeatedly trying to get into settings that had nothing to do with the problem. Awful service, did not solve nything, made things worse! Rethinking buying anything from this company, do NOT use.
2025-06-09 06:34:31
Jack Dawson
I contacted Samsung concerning my Flip 3 phone . A few months ago about getting static shocks when touching my phone. I was told I had to send it in to Samsung for repair with a label they would send me. I sent my phone In got it back 2 weeks later. I noticed sometime later it was the same thing. I called again and was told I would have to send it back again for repair. This time they would charge me $244.00 even though they didn't fix it the first time. I don't think this was fair. I
2025-06-08 19:33:01
A Google user
my files disappeared from secure folder on my new Note 9. Samsung use this app backup my files to their sever, never my preference, i backup files to computer. I was given impression they need my data for investigation, so I proceed. Found out it was a pure bckup fro after my files lost. obviously this is not a solution and now my data is in server. issue not resolved and no one from Samsung can explain why this happened and how to prevent it. Very disappointed and frustrated
2025-06-07 21:31:27
Vincent Notabartolo
This app is honestly amazing and is part of the reason why ill never switch back to iPhone. Samsung really cares about their customers and they do an amazing job at making it easy to get help. Without this app my issue would have never been solved my Samsung Care assistant did things I never would have thought to do and is what led toy issue being resolved. Thank you so much to Samsung and all the Samsung Care Pros you do amazing work!!
2025-06-07 19:29:27
Galen Hutchinson
Angelica was amazingly Helpful to me & was very nice & patient with me as we remotely registered and connected me to WiFi only my new device!! I'm very grateful to Samsung, it made my Birthday very special !!!
2025-06-06 16:28:37
Rockr Grrl
A Samsung agent logged into my phone, fixed my issue, and logged out. Boom! I did have to click yes or no in order to give permission to enter an app or settings every single time she opened anything on my phone. Even if she had already opened my contacts 5 seconds ago, I still had to give her permission to look again.
2025-06-06 11:16:54
M. Cat
Usually, the Smart tutor works out for me well, but installing the Yahoo email app is not the correct app for an email. The Samsung email app works much better. I am able to have primary and backup email addresses in the same app. Yahoo mobile app keeps asking me SMS text codes that don't work as they don't allow me to reset the password.
2025-06-06 10:08:15
Tippi Cogen - Soul Healing
Spent 1hr trying to turn my overheating and glitchy new Samsung S22 in only to be re-routed to a tech who had me download Tutor give her access and in 3 secs disconnected the call. Wow! All I heard next was prompt to fill out a survey. Why is this being handled separately from the carrier I bought it from. This isn't my job. We pay more to get far less. Never again.
2025-06-05 13:58:58