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Stay on top of your account and services with the My Telstra app. Easily manage payments, services, and extras all in one place. Need support? No problem. Check your internet health, find tech solutions, and even schedule an appointment at your local Telstra store. Keep your account secure by updating your settings and receive real-time updates about your orders and service interruptions. Plus, earn points towards tech goodies, enjoy discounted movie tickets, and get access to exclusive presale events with Telstra Plus. Shop for the latest devices, accessories, and more all within the convenient, user-friendly My Telstra app.
* Easy Account Management: My Telstra app allows you to effortlessly track payments, manage services, and access extras all in one place. Say goodbye to the hassle of navigating multiple platforms.
* Instant Support: With My Telstra, you can easily check your internet health, find solutions for technical issues, and even contact support directly through messaging, call requests, or store appointments. No more waiting on hold for assistance.
* Enhanced Security: Update your Telstra security settings through the app to ensure the safety of your account and protect yourself online. Stay one step ahead of potential threats.
* Timely Updates: Receive important notifications about service interruptions, track your orders, and stay informed about the status of your requests in real-time. Stay in the loop effortlessly.
* Set up notifications for important updates so you never miss a beat on the status of your services and orders.
* Use the app to easily track your data usage and stay on top of your plan to avoid unnecessary charges.
* Take advantage of the Telstra Plus benefits by earning points for tech rewards and accessing exclusive discounts on movie tickets and presale events.
With the My Telstra app, managing your account, accessing support, staying secure, receiving updates, and shopping for tech have never been easier. Streamline your Telstra experience and make the most out of your services with this convenient all-in-one solution. Download the app today and take control of your Telstra experience.
File size： 120.62 M Latest Version： 98.1.239.67659
Requirements： Android Language： English
Votes： 314 Package ID： com.telstra.mobile.android.mytelstra
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Comment
Chris Peirce
Wost app try sign in and will not let me try reset will not send me any reset email try and try no good try turn off my oversea roaming without any luck what hell is telstra doing replacing some that was working to app that don't
2025-08-12 09:38:14
Marius Leonard
Trying to purchase an eSIM with the app. Tried multiple times. Went through the steps. Gets to the final bit after selecting a prepaid plan and gets kicked back to the start. Multiple times! Seriously infuriating.
2025-08-12 01:18:34
Alla Taorei
Terrible. The app seems yo always be out of order. Unable to get updates. Can't sign on with my passkey or password symbol.
2025-08-11 15:14:24
Chris Adams
We have been unable to access our bigpond company email for almost 2 weeks, we have lost the I map password to login but coomunicating with their so called experts on chat message nothing has happened. All the advice offered by many different agents just goes around in circles. we were supposed to have a case manager appointed but have heard nothing from anyone so far. This is nowhere good enough for a company like telstra.
2025-08-10 23:31:49
Gary Justin
hardly ever signs me in, and when it does, i cant even pay bills. 9 times out of 10 i receive an error. for a megacorp like this, youd think they can create an app that works
2025-08-09 07:39:21
anstlw 17
Ported to Telstra yesterday. Purchased new phone, dongle etc and have no service. Cannot connect to internet but still paying. Think twice before leaving one provider for another. Too hard finding help with this provider. Telstra broke my contract. Nearly 5 weeks later I still have not received any support and still do not have an internet connection. I am paying for what I am not getting. You have gravely affected my life and wellbeing It's time for me to take legal action against Telstra.
2025-08-09 02:55:13
Grizzly Elchapo
Takes several go's to log in, you have to turn off wifi which is just stupid, typical Australian app, works as good as the nbn and 5g here, aka equal to kazakhstan and mongolia.
2025-08-09 00:40:34
bish fish
Been trying for weeks to add my id to the app. It half recognises me, but i constantly need to update my info. I commit to this but telstra cannot verify me and need to by sending me a text, but my # is not in their system, so they need to verify me, but can only by sending me a sms, but they dont have my #.... Customer service cannot help (because they cannot verify me) and palm me off to a store. Update 7 months later, app is still hot garbage. How much did they make last year???
2025-08-08 03:02:44
Stewart Rankin
Terrible App. I have been unable to pay my business phone bill via this App for the last two months because it has problems showing the Payment information.
2025-08-07 18:46:54