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Blue Connect Mobile NC is the ultimate tool for managing your Blue Cross NC health plan benefits. With simplified login options like Face Authentication™ and Fingerprint ID™, accessing your information has never been easier. Keep track of your claims status, deductible progress, and out-of-pocket limits in real-time. Plus, utilize helpful tools like provider search, urgent care finder, and medical procedure cost estimator to make informed decisions about your healthcare. With access to digital documents and customer support right at your fingertips, you can stay organized and informed about your coverage. Say goodbye to confusion and hello to convenience with Blue Connect Mobile NC.
- Easy Access to Health Plan Information: Blue Connect Mobile provides a simplified login process with device-native Face Authentication™ and Fingerprint ID™, making it easy to securely connect to your Blue Cross NC health plan.
- Comprehensive Benefits Summary: The app offers a detailed overview of your coverage and benefits, including real-time claims status details, member spending towards deductible and out-of-pocket limits, and access to digital documents such as EOBs and plan materials.
- Helpful Tools for Informed Choices: Users can utilize helpful tools within the app, such as a provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool, to make informed decisions about their health care.
- Are all features available for every Blue Cross plan member?
- Please note that not all features may be available for every member, as it depends on the specific health plan.
- Is the app easy to navigate for users of all ages?
- Yes, Blue Connect Mobile is designed to be user-friendly and easy to navigate, making it accessible for users of all ages.
- Can I contact customer support through the app?
- Yes, users have the option to reach customer support through click-to-call, in-app messaging, and Live Chat features within the app.
Blue Connect Mobile NC offers a convenient and user-friendly way for Blue Cross NC members to access important health plan information, manage costs, and make informed health decisions. With secure login options, comprehensive benefits summaries, helpful tools, and easy access to customer support, the app provides a valuable resource for members seeking to take control of their health care. Download Blue Connect Mobile today to experience the convenience and benefits it has to offer.
File size： 27.59 M Latest Version： 7.20.0
Requirements： Android Language： English
Votes： 173 Package ID： com.bcbsnc.healthnav
Developer： BCBSNC
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Comment
Dru Nichols
Was informed of update by Google Playstore. Could not update the update, though I tried nearly every method listed to resolve the issue. Finally uninstalled the app, restarted phone, then tried to reinstall the app. Was not successful. Tried to reinstall later. Was unsuccessful again. Wasn't a useful update for me.
2025-08-30 08:42:32
A Google user
Well for starters i cant pay my bill with a credit card because of "technical issues" that have been going on since i downloaded this damn app so i have to use a bank draft. 2nd i cant even read my messages. It shows i have 2 messages and i cant even open them, just takes me to a blank screen.
2025-08-29 20:16:36
Devan Vogel
Pretty slow, not as comprehensive as the website when searching for providers. Glitches and kicked me out twice in 20 minutes. But it does confirm in network facilities/Dr's. Buch easier than waiting on the 800 line
2025-08-29 15:02:07
A Google user
App is awful. It use to work just fine but now I can't get past the log in page. It keeps coming up with network error. I've uninstalled and reinstalled but nothing different.
2025-08-28 21:28:19
A Google user
App used to work great but now I am unable to login, even though I'm using the same username and password that logs in successfully on a browser. I've tried resetting my password, uninstalling and then reinstalling the app, hasn't dolved the problem yet.
2025-08-28 10:31:46
Rodney Haynes
BCBS/NC regardless of what this company says about wanting their customers to have online access to their accounts, with their limited customer service and apps like this makes me wish I had never chosen BCBS. Edit: Rather than call a perpetual phone tree or email customer service (which I currently have no response yet for a couple of days) I believe I have a work around. BUT I can assure you until BC/BS eliminates the requirement to create new sign ons for each product, problems will con'
2025-08-27 19:51:58
Pam Spragins
Don't know what BCBS did in the latest update but I can't install the update. Can install other app updates just fine, just not this one. Uninstalled and now can't install at all. Way to go BCBS, you broke it! 7-2-2020 tried again to install, still says Can't install Blue Connect Mobile NC! So not fixed! Tried calling, after being in hold for 1 hour, I gave up! 7/5/2020 They finally fixed it, got the app reinstalled.
2025-08-27 15:29:47
Bryan Heath
I have had to download this app several times. I have the latest version installed. Everytime I try to log into the app I receive the following message "we are experiencing technical difficulties at this time, please try again later". Do not download the app, go online and log in.
2025-08-27 12:59:37
Quinn Gibson
HILARIOUSLY DYSFUNCTIONAL. For the billions of dollars the entire medical field makes, there's ZERO excuse for this. Automatic payment- does not work. Setting up billing notifications- does not work. Notifications within the app- does not work. It's been obvious for years that this country doesn't care about our health or well being, but the least they could do is make it less obvious than this.
2025-08-27 09:21:36