Hydro One Mobile App

Introducing the Hydro One Mobile App, a vital tool for transparent and convenient management of power outages in Ontario, Canada. This app provides real-time updates on outage details, including the number of affected customers, reasons for outages, crew activities, and accurate restoration times updated every 10 minutes. With the integration of myAccount self-service features, customers can easily check bills, enroll in paperless billing, opt-in for SMS notifications, and access 'time of use' usage data. Experience peace of mind during outages and streamline your utility management with the Hydro One Mobile App, your essential companion for power outage transparency and convenience.

Features of Hydro One Mobile App:

> Real-Time Outage Map: The app provides a continuously updated map showing the extent of power outages, reasons for the outages, crew activity, and estimated restoration times, ensuring you stay informed in real-time.

> myAccount Self-Service Features: Customers can access their billing information, enroll in paperless billing, sign up for SMS notifications, view 'time of use' usage details, and more, all within the app for added convenience.

> Secure and User-Friendly Interface: The app utilizes secure login protocols to protect account information and outage reports, ensuring the privacy and security of users' data.

Playing Tips:

> Stay Informed: Regularly check the outage map to monitor the status of power outages in your area, understand the reasons behind the outages, and receive updates on restoration efforts.

> Optimize Utility Management: Take advantage of myAccount features to easily access billing details, enroll in paperless billing for environmental sustainability, and receive timely notifications to effectively manage your utility services.

> Plan Ahead: By utilizing SMS notifications, you can receive important updates directly to your phone, ensuring you stay informed even if you lose access to other communication channels during an outage.

Conclusion:

The Hydro One Mobile App is a crucial tool for transparency and convenience during power outages, offering customers valuable insights and control over their utility services. With features like the real-time outage map and myAccount self-service functions, the app simplifies the management of power interruptions and enhances overall user experience. By utilizing the app's capabilities, customers can stay informed, make informed decisions, and efficiently manage their energy consumption, making it an essential asset for any Hydro One customer.